AVL Airlink GX Modem Configuration

This form is how to configure your Airlink GX Modem to show your vehicles on LCWC's AVL network.

audio-duplication-request-form.pdf

This form is used by field personnel to request an audio duplication of an incident or portions of an incident.

Box Update Instructions (PDF)

Use the attached instructions with the box update Excel workbooks (below) to update your agency's box alarms. 

Box Alarm Update Forms

Use the attached Excel forms to submit changes to fire box alarms (Note: There are three worksheets in this Excel workbook.)

CAD Discrepancy Form

This form can be used by field personnel to request changes to the CAD database.

Drill Dispatch Request

This form is used by fire departments to request a dispatch for a drill. Completed forms will be reviewed by the Operations Manager for approval.

EMD Report Form

This form is used by EMS personnel to report a perceived discrepancy in the class response assigned to an incident. Upon receipt of a completed form, the quality assurance department conducts an audit of the 911 call to ascertain whether EMD protocols were

Incident Report Form

This form is used by field personnel to register a complaint or describe a problem with Lancaster County Communications. After receiving the completed form, the supervisory staff conducts an investigation into the incident.

Location Alert Form

Use this form to request responder safety information be presented for a specific address within your jurisdiction. 

Radio Call Sign Request Form

This form is used by fire departments to request radio call signs for new apparatus.

Special Event Talk Group Request

Use this form to reserve a talk group for special events.

Text Messaging Device List (PDF)

Use this form to add or update text paging devices for the 911 Messenger system. This form is in Adobe PDF format.

Text Messaging Device List (Spreadsheet)

Use this form to add or update text paging devices for the 911 Messenger system. This form is in Microsoft Excel format.

WebCAD Fire/EMS User Authorization (PDF)

This form is used by Fire/EMS agencies to authorize users for access to WebCAD and Messaging. This is the printable PDF version.

WebCAD User Authorization (Spreadsheet)

This form is used by agencies to authorize users for access to WebCAD and Messaging. This is the printable Excel spreadsheet format.

WebCAD Police User Authorization (PDF)

This form is used by Police agencies to authorize users for access to WebCAD and Messaging. This is the printable PDF version.