AVL Airlink GX Modem Configuration

This form is how to configure your Airlink GX Modem to show your vehicles on LCWC's AVL network.

Audio Request Form

This form is used by field personnel to request an audio duplication of an incident or portions of an incident.

Box Update Forms (PDF)

Use the attached forms to submit changes to fire box alarms. For any questions, please call.

Box Update Forms (Spreadsheet)

Use the attached forms to submit changes to fire box alarms. If you choose to use the spreadsheet, please also print Pages 1-3 of the PDF file and submit the signed form to LCWC with the spreadsheet. For any questions, please call.

CAD Discrepancy Form

This form can be used by field personnel to request changes to the CAD database.

Drill Dispatch Request

This form is used by fire departments to request a dispatch for a drill. Completed forms will be reviewed by the Operations Manager for approval.

EMD Report Form

This form is used by EMS personnel to report a perceived discrepancy in the class response assigned to an incident. Upon receipt of a completed form, the quality assurance department conducts an audit of the 911 call to ascertain whether EMD protocols were

Incident Report Form

This form is used by field personnel to register a complaint or describe a problem with Lancaster County Communications. After receiving the completed form, the supervisory staff conducts an investigation into the incident.

Radio Call Sign Request Form

This form is used by fire departments to request radio call signs for new apparatus.

Special Event Talk Group Request

Use this form to reserve a talk group for special events.

Text Messaging Device List (PDF)

Use this form to add or update text paging devices for the 911 Messenger system. This form is in Adobe PDF format.

Text Messaging Device List (Spreadsheet)

Use this form to add or update text paging devices for the 911 Messenger system. This form is in Microsoft Excel format.

WebCAD User Authorization (PDF)

This form is used by agencies to authorize users for access to WebCAD and Messaging. This is the printable PDF version.

WebCAD User Authorization (Spreadsheet)

This form is used by agencies to authorize users for access to WebCAD and Messaging. This is the printable Excel spreadsheet format.